We’ve been leading gold buyers in NYC’s hallowed Diamond District for more than a decade, and throughout this time we’ve been asked thousands of questions. Here, we are going to answer some of the questions we get asked most frequently.
If you have a question, feel free to call us or reach out through our website. Or, of course, you can visit our store in the Diamond District and ask us your questions in person. We love answering questions about the cash-for-gold business, and our commitment to always delivering exceptional customer service is a main reason why we are preferred by those who are seeking cash for gold in NYC.
Why should I get cash for gold in NYC from you?
While many reasons convince individuals to sell their gold to us, it’s become clear over many years of operation that our biggest draw is that we guarantee the highest cash price for all gold sold to us. Even if one of our competitors says they’ll give you more cash for your gold, we will outbid them to ensure our guarantee. We don’t just outbid Diamond District gold buyers—we also outbid those who buy gold online like we do.
If you’re holding on to gold you no longer need, you can get the best cash value for that right now, and the process will be completely hassle-free. This is why you should get cash for gold in NYC from us.
Should I set up an appointment or can I just walk in?
We do accept walk-ins, but we prefer appointments. If you set up an appointment with us, we can have all our experts ready to go when you arrive, and this ensures the process is quick and seamless. If you walk in, there’s a chance all our appraisers will be busy and you’ll have to wait.
How will I know I’m getting the best offer for my gold?
You can take the offer we give you and compare it with offers from other buyers. We guarantee that ours will be better than all others. If this isn’t the case, we will raise our bid to ensure it is.
Furthermore, our process is completely transparent and fair. We will weigh your gold in front of you and explain our appraisal process in real time, so there’s no confusion as to how we are valuing your gold. If after our appraisal you want to take your gold to another buyer to see what they have to say, we are confident they’ll appraise it similarly. Where we’re different is that we’ll pay top dollar for your gold, and this is something we fully guarantee.
Is your business only for those living in and around NYC?
Absolutely not. You can use our mail-in kit and send gold to us from anywhere in the United States. We’ve also served international clients in the past. All of this is possible because of our seamless online gold-buying process. To learn more about this, visit our Selling Process page.
